Privacy Policy — q7899 Platform

01 Introduction

This Privacy Policy ("Policy") sets out the basis on which q7899 ("we", "us", "our") collects, processes, stores and discloses personal information about individuals ("you", "your", "User") who access or use the q7899 Platform at https://q7899.cam. It applies to all users of the Platform, including visitors who browse without creating an account and registered users who interact with Platform features.

q7899 operates as an English-language online gaming information and guidance platform directed at Pakistani users. We are committed to handling your personal data with care, transparency and in compliance with applicable data protection principles. We do not sell, rent or trade your personal information to third parties for marketing purposes.

By accessing or continuing to use the q7899 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.

02 Definitions

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, IP address, device identifiers and usage data.
• "Processing" means any operation performed on Personal Data, whether automated or manual, including collection, recording, storage, use, disclosure, erasure or destruction.
• "Data Controller" means q7899, the entity that determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Processor" means any third party engaged by q7899 to process Personal Data on our behalf, subject to appropriate data processing agreements.
• "Platform" means the q7899 website at https://q7899.cam and all associated content, tools and services.
• "Cookies" means small text files placed on your device by the Platform to facilitate functionality, analytics and personalisation.
• "KYC Data" means identity and address verification documents collected as part of the Know Your Customer process, where applicable.
• "Sensitive Data" means a special category of Personal Data attracting heightened protection, including health data, biometric data and financial data.
• "Third Party" means any person, entity or organisation other than you, q7899 and our authorised Data Processors.

03 Data We Collect

q7899 collects and processes the following categories of Personal Data, depending on how you interact with the Platform:

04 How We Collect Your Data

We collect Personal Data through the following means:

• Direct Interactions: When you register for an account, complete a profile, submit a support enquiry, respond to a survey or otherwise communicate with us directly, we collect the information you provide at that time.
• Automated Technologies: When you visit or use the Platform, we automatically collect Technical Data and Usage Data through server logs, cookies, pixel tags and similar tracking technologies. This data is collected regardless of whether you are logged into an account.
• Third-Party Sources: We may receive data about you from analytics providers, advertising networks and fraud prevention services that we engage to support Platform operations. Such third parties are contractually required to handle your data lawfully.
• KYC Verification Providers: Where identity verification is required, we may receive verification outcomes and document metadata from authorised KYC service providers acting as our Data Processors.
• Publicly Available Sources: In limited circumstances related to fraud prevention or compliance, we may cross-reference information against publicly available databases or sanctions lists.

05 Legal Basis for Processing

q7899 processes your Personal Data only where a valid legal basis exists. The legal bases we rely on include:

• Contractual Necessity: Processing your Identity and Contact Data is necessary to provide the Platform services described in our Terms & Conditions and to manage your account.
• Legitimate Interests: We process Technical and Usage Data on the basis of our legitimate interest in operating, securing and improving the Platform, provided such interests are not overridden by your privacy rights.
• Legal Obligation: We process KYC Data and related financial information where required to comply with anti-money laundering (AML) obligations and other applicable legal requirements.
• Consent: Where we rely on your consent as the legal basis for processing — for example, in relation to non-essential cookies or optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

06 How We Use Your Personal Data

q7899 uses your Personal Data for the following purposes:

• To create, maintain and manage your Platform account, including verifying your identity and age eligibility where applicable.
• To provide you with access to Platform Content, including gaming guides, sports betting information (covering cricket, PSL, ICC tournaments, football, UFC and esports), responsible gambling resources and account management tools.
• To respond to your support enquiries, complaints and feedback submitted through our support channels.
• To send you service-related communications, including account notifications, security alerts and policy updates. These are not marketing communications and cannot be opted out of while your account remains active.
• To conduct Platform analytics, monitor usage patterns and improve the structure, content and usability of the Platform.
• To detect, investigate and prevent fraud, money laundering, account abuse and other prohibited activities in accordance with our Terms & Conditions.
• To comply with applicable legal obligations, including responding to lawful requests from competent authorities.
• To enforce our Terms & Conditions, including investigating potential violations and taking appropriate action.

07 Data Sharing & Disclosure

q7899 does not sell, rent or trade your Personal Data to any third party. We may share your data only in the following limited and controlled circumstances:

• Service Providers (Data Processors): We engage trusted third-party service providers to support Platform operations — including hosting infrastructure, analytics platforms, KYC verification services and customer support tooling. These providers act strictly as Data Processors under our instruction and are bound by data processing agreements prohibiting use of your data for their own purposes.
• Legal & Regulatory Authorities: We may disclose Personal Data to law enforcement agencies, regulatory bodies or other competent authorities where required by applicable law, court order or regulatory direction. We will notify you of such disclosure where legally permitted to do so.
• Fraud & Security Partners: We may share data with fraud prevention services and identity verification providers where necessary to detect or investigate suspected fraudulent activity, money laundering or security breaches.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of all or part of q7899's business, your Personal Data may be transferred to the acquiring entity, subject to equivalent data protection obligations being assumed by that entity.
• With Your Consent: In any circumstance not described above, we will seek your explicit consent before disclosing your Personal Data to a third party.

08 Cookies & Tracking Technologies

The q7899 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to understand how users interact with our Content and to improve the overall user experience. The types of cookies we use are as follows:

• Strictly Necessary Cookies: These are essential for the Platform to function. They enable core features such as session management, security and access control. These cookies cannot be disabled without affecting Platform functionality.
• Analytics Cookies: These help us understand how visitors navigate the Platform — including which pages are visited most frequently and how long users spend on each section. Data collected is aggregated and anonymised where possible. Use of analytics cookies is subject to your consent.
• Functional Cookies: These remember your preferences and settings to provide a more personalised experience, such as language preference or display settings.
• Performance Cookies: These collect information about Platform performance, including error reports and load times, to help us identify and resolve technical issues promptly.

You may manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may limit your ability to use some features of the Platform. Where consent is required for non-essential cookies, a consent management mechanism is provided on your first visit to the Platform.

09 Data Retention

q7899 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention guidelines are as follows:

• Account Data: Retained for the duration of your account's active status and for a period of up to five (5) years following account closure, to satisfy legal and audit obligations.
• KYC Documents: Retained for the minimum period required under applicable anti-money laundering legislation, typically five (5) years from the date of verification or account closure, whichever is later.
• Communications Data: Support correspondence and chat transcripts are retained for up to two (2) years following the resolution of the relevant enquiry.
• Technical & Usage Data: Server logs and anonymised analytics data are retained for up to thirteen (13) months on a rolling basis.
• Cookie Data: Session cookies expire when you close your browser. Persistent cookies expire in accordance with their individual expiry periods, typically ranging from thirty (30) days to two (2) years.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be attributed to any identifiable individual.

10 Data Security

q7899 takes the security of your Personal Data seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, loss, alteration, disclosure or destruction. These measures include:

• Encryption of data in transit using Transport Layer Security (TLS) protocols.
• Encryption of sensitive data at rest using industry-standard encryption algorithms.
• Role-based access controls that limit employee and contractor access to Personal Data on a strict need-to-know basis.
• Regular security assessments, vulnerability scanning and penetration testing of Platform infrastructure.
• Incident response procedures for detecting, containing and reporting data security incidents within applicable regulatory timeframes.
• Staff training on data protection obligations and secure data handling practices.

Notwithstanding the above, no method of transmission over the internet or electronic storage is completely secure. q7899 cannot guarantee absolute security and accepts no liability for data breaches that occur despite the implementation of reasonable security measures. You are encouraged to use a strong, unique password for your Platform account and to notify us immediately at [email protected] if you suspect unauthorised access to your account.

11 Your Data Rights

Subject to applicable law, you have the following rights in relation to your Personal Data held by q7899. To exercise any of these rights, please contact us at [email protected] with sufficient information to identify yourself and describe your request.

• Right of Access: You have the right to request a copy of the Personal Data we hold about you, along with information about how it is processed.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Data we hold about you without undue delay.
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to our legal retention obligations.
• Right to Restriction of Processing: You may request that we restrict processing of your Personal Data in certain circumstances — for example, while the accuracy of data is contested or while an objection is being assessed.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used and machine-readable format.
• Right to Object: You have the right to object to processing of your Personal Data based on legitimate interests, including profiling. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests or rights.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

We aim to respond to all valid rights requests within thirty (30) calendar days of receipt. In complex cases, we may extend this period by a further two months with prior notice. We will not charge a fee for exercising your rights unless requests are manifestly unfounded or excessive.

12 Minors & Age Policy

The q7899 Platform is strictly intended for adults aged 18 years or above, or the higher minimum age required by the applicable operator or licensing jurisdiction. We do not knowingly collect, store or process Personal Data from individuals who are under 18 years of age.

If we become aware that we have inadvertently collected Personal Data from a minor, we will take immediate steps to delete that data and close any associated account. If you are a parent or guardian and believe that a minor has provided us with Personal Data, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

13 International Data Transfers

q7899 may process or store your Personal Data in countries outside your country of residence, including countries where data protection laws may differ from those applicable in Pakistan. Where such international transfers take place, we implement appropriate safeguards to ensure that your Personal Data continues to be protected to a standard consistent with the principles set out in this Policy.

Such safeguards may include contractual clauses with our Data Processors that impose equivalent data protection obligations, or transfers to recipients in jurisdictions that have been assessed to provide an adequate level of data protection.

By using the q7899 Platform, you acknowledge that your Personal Data may be transferred to and processed in countries outside Pakistan. If you have concerns about international data transfers, please contact us at [email protected].

14 Amendments to This Policy

q7899 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users through the Platform or by email.

Your continued use of the Platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal information. If you do not agree with any changes, you should discontinue use of the Platform and may request deletion of your account data in accordance with your rights under Section 11.

15 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact our Data Protection team using the details below. Our support email is provided as plain text and is not a clickable link.

We serve users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. All data protection enquiries are handled confidentially and in accordance with this Privacy Policy.